Okbaji com's Privacy Policy

Welcome to okbaji com. We are Bangladesh's trusted online betting and gaming platform, serving millions of users. This privacy policy explains how okbaji com collects, uses, and safeguards your personal information.

This privacy policy applies to okbaji com's website, mobile app, and all associated services. By using our services, you agree to the terms of this privacy policy. If you do not agree, please refrain from using our services.

Okbaji com has always placed your privacy above everything else. We believe that in the digital age, protecting personal data is a fundamental right — which is why we follow international data protection standards to ensure the highest level of security for your information.

Okbaji com collects the following types of data to provide you with the best possible service. We only collect what is strictly necessary — nothing more.

2.1 Information Provided Directly

2.2Automatically Collected Information

The following information is automatically collected while you use okbaji com:

• IP Address: For geolocation and security purposes.
• Device Information: Browser, operating system, and device type.
• Usage Patterns: Pages visited, time spent, and games played.
• Transaction Information: Deposit, withdrawal, and betting history.
• Cookie Data: For session cookies and saving your preferences.

Okbaji com uses your information only for the legitimate purposes outlined below. We will never use your data for any other purpose without your explicit consent.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To properly operate betting, gaming, and payment services.
• Customer Support: To resolve your issues or complaints promptly.
• Promotional Communications: To notify you of bonuses, offers, and important updates (you can opt out at any time).
• Fraud Prevention: To detect and prevent unusual account activity.
• Legal Compliance: To meet regulatory requirements and comply with anti-money laundering regulations.
• Service Improvement: To analyze user experience and continuously improve okbaji com.
• Responsible Gaming: To identify addiction risks and provide the necessary support.

Okbaji com never sells your personal information. However, in limited circumstances, data may be shared with trusted third parties. Full details are provided below.

4.1 When Information May Be Shared

• Payment Processor: Payment gateways such as Mobile Pay, Nagad, and Rocket — solely to process transactions.
• KYC Partner: Licensed verification agencies for identity verification.
• Legal Authorities: As required by law, under a court order or government directive.
• Fraud Prevention Agencies: Industry-standard security partners for account protection.

4.2 What We Will Never Do

• Selling your data to advertising agencies or marketing companies.
• Sharing your financial information with unauthorized third parties.
• Sharing your information on social media or other platforms without your consent.

Third parties we share information with are contractually bound to uphold okbaji com's privacy standards. We regularly monitor how they handle your data.

Okbaji com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies

5.2 Cookie Controls

You can delete existing cookies or block new ones at any time from your browser settings. However, disabling essential cookies may cause some okbaji com features to stop working properly.

Okbaji com does not retain your data longer than necessary. Separate retention periods are defined for different types of information.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: A minimum of 5 years, as required by law.
• KYC Documents: May be retained for up to 5 years after account closure.
• Customer Support Records: For up to 2 years after the conversation ends.
• Analytics Data: In anonymized form for up to 2 years.
• Inactive Accounts: Data is deleted3 years after your last login.

Once the retention period expires, your personal data is securely deleted or fully anonymized.

Okbaji com respects your data rights. You can exercise any of the rights listed below at any time. Once we receive your request, we typically respond within 30 days.

To exercise any of these rights, please support@okbajicom.netto contact us. We will respond to your request within 30 business days.

Okbaji com is intended for users aged 18 and above only. We do not collect personal information from minors, and they are not permitted to use our platform.

We verify age at the time of registration. If a user creates an account with a false age and is later found to be a minor, that account will be immediately closed and all associated data will be deleted.

Okbaji com reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• A notification banner will be displayed on the website.
• App users will receive push notifications.
• The "Last Updated" date at the top of this page will be changed.

If you continue using okbaji com after any changes take effect, you will be considered to have accepted the updated privacy policy. However, for significant changes, we will seek your active consent.

For any privacy-related questions, complaints, or requests, please contact our Data Protection team. We're always ready to help.